Eric B
WOODLAND HILLS, CA | 2015 Chevrolet CorvetteJanuary 19, 2026
The drop off went smoothly with service tech Gurgen on 1-15-26 for an oil change to be done by 1-16-26. Picked the car up on 1-16-25 as agreed. I waited over 15 minutes for my car to be brought out. While driving I noticed the new windshield oil change sticker was dated 4-15-25 and the mileage was off by 3500 miles? I also noticed there was a haze on the windshield which just smeared when I turned on the windshield washer. When I arrived home I saw that this haze was all over the entire car which looked like overspray from some type of lubricant which required washing the entire car. Something as simple as an oil change can be done almost anywhere but I prefer to go to the dealer so it will be done properly and the condition my car back to me in was really not professional. Eric
Sabina Rosas De P
NORTH HOLLYWOOD, CA | 2020 Chevrolet EquinoxJanuary 17, 2026
The service was fine but takes to long to. Service the car. End the person on the counter refused to coll for trnanportation ( taxi ) end this is not right!!
Eugenia U
BURBANK, CA | 2023 Chevrolet TraverseJanuary 16, 2026
We have been going to Keys Chevy for many years and Sammy has been helping us all these years. He is awesome and incredibly professional and helpful. The one thing that I would like to see come back at the dealership is the snacks. Those are helpful especially when the process is time consuming and you get hungry.
Irene W
SHERMAN OAKS, CA | 2025 Chevrolet TraxJanuary 16, 2026
I had a bad experience from the time I left my car to be fixed till when I came to get it. The attitude was terrible.
Marvin A
PACOIMA, CA | 2022 Chevrolet 1500 SilveradoJanuary 16, 2026
Francisco wasn't very friendly or helpful felt very dismissing. Everyone else was great but he alone brought the rating down.
Keith J
LOS ANGELES, CA | 2021 Chevrolet EquinoxJanuary 15, 2026
I had a very nice experience at your dealership. I was greeted immediately upon arrival. Mario, my service representative got me in and out. The waiting area was totally comfortable. Thanks
Majed O
GLENDALE, CA | 2024 GMC Sierra 1500January 15, 2026
Customer service was excellent as usual.
Jose U
PALMDALE, CA | 2025 Chevrolet Silverado 1500January 14, 2026
Great service
Johnathan B
VAN NUYS, CA | 2024 Chevrolet Equinox EVJanuary 13, 2026
Mo was great
Hannah V
VAN NUYS, CA | 2023 Chevrolet TrailblazerJanuary 12, 2026
Francisco is the best. Thank you!